What It Means
A peer-to-peer (P2P) payment is money one person sends straight to another through a payment app or their bank's app, such as Zelle, Venmo or Cash App. People use them to split a bill, pay back a friend or send money to family. The FTC compares a payment sent this way to handing over cash: once it's gone, getting it back is very hard.
Try It: Send or Stop? Four Payment Requests
Four payment requests. Choose Send or Stop for each one, based on the FTC's advice for payment apps.
1. You're splitting dinner with a friend at the table, and you check their name in the app before sending.
Right. The FTC calls paying people you already know and trust the safest way to use these apps.
This one is fine. You know the person and you checked the name.
2. A seller you found online wants payment for concert tickets before sending them.
Right. Selling tickets and never sending them is one way scammers use payment apps, and a payment you send is very hard to get back.
Risky. If the tickets never come, the money works like cash you handed over.
3. A text says it's from your bank and tells you to send money through the app to protect your account.
Right. Never send money to someone you don't recognize, whoever they say they are.
Stop there. Contact your bank on a number you know is right before doing anything.
4. Your sister texts from a new number asking for $200 right away.
Right. Call her on the number you already have and confirm before you send.
Check first. The FTC says to confirm a request by contacting the person on a number you know is right.
How It Sounds at Home
- "Just Venmo me your half."
- "I'll Zelle you for the groceries tonight."
- "Did the money come through? It says sent on my end."
The Breakdown
An example. Maya shares an apartment with Theo. Theo pays the $90 internet bill each month, and Maya sends him $45 through a payment app after checkingChecking accountA bank or credit union account for everyday money going in and out, used by debit card, checks, transfers and direct deposit. See more his name in the app. That part works well, month after month. In the spring Maya finds two concert tickets for $180 on a social media page and pays the seller through the same app. Nothing ever arrives, and the seller's account disappears.
Where it goes wrong. Maya knows the person she pays for internet. The ticket payment went to a stranger, and because Maya sent it herself, the FTC's comparison applies: it's like handing over cash, and it's very hard to get back. Maya also kept $300 sitting in the app's balance for weeks, which the CFPB says may not have deposit insurance.
What to watch for
- Pay people you know and trust. The FTC calls that the safest way to use these apps.
- Check the name, phone number or username before you tap send.
- When someone you know asks for money out of the blue, or from a new number, contact them on a number you know is right first.
- Move money out of the app's balance into an insured bank or credit unionCredit unionA not-for-profit financial cooperative owned by its members, offering accounts and loans to people within the field of membership its charter sets. See more account.
Good to Know
The FTC's advice on payment apps is to treat a payment like cash: use them with people you know, and confirm any request by contacting the person on a number you know is right. Money kept in a payment app's balance may not have deposit insurance, the Consumer Financial Protection Bureau warns, and it suggests moving that money into an insured bank or credit union account. Regulation E, the federal rule for electronic fund transfers, covers transfers you didn't authorize, which it defines as ones someone else starts without your authority and that you get no benefit from, as the CFPB's Electronic Fund Transfers FAQs quote it. If a payment shows up that you didn't make, contact your bank and the app.
FAQ
Can I get my money back if I send a P2P payment to the wrong person or a scammer?
It's hard. The FTC compares an app payment to handing over cash, since it's very hard to recover once it's gone, so check who you're paying before you tap send, and contact the app and your bank as soon as you notice.
Is money kept in a payment app FDIC insured?
Not necessarily. The CFPB warns that money held in a payment app's balance may not have deposit insurance, and suggests moving it into an insured bank or credit union account.
What does Regulation E cover for P2P payments?
Regulation E is the federal rule for electronic fund transfers. It covers transfers you didn't authorize, defined as ones someone else started without your authority and that you got no benefit from, as quoted in the CFPB's Electronic Fund Transfers FAQs.
Do It in Buhata
Budget
Record each payment you send a housemate in Budget, so you can see what you've paid toward shared bills this month.
Open BuhataRelated Terms and Categories
- Household bill split
Dividing a household's shared bills, such as rent, utilities and internet, among the people who live there, and settling up who owes whom.
- Shared expenses
Costs two or more people agree to split, such as rent, utilities, groceries or a shared subscription, as opposed to costs each person covers alone.
- Digital wallet
An app, such as Apple Pay or Google Wallet, that stores your payment cards on your phone so you can pay by tapping it or choosing a card at checkout.
- Phishing
A scam where someone sends an email or text that looks like it's from a company you trust, to trick you into giving up passwords, account numbers or other details.
Sources
Federal Trade Commission, Consumer Advice, "Do you use payment apps like Venmo, CashApp, or Zelle? Read this" (2023); Federal Trade Commission, Consumer Advice, "Mobile Payment Apps: How To Avoid a Scam When You Use One"; Consumer Financial Protection Bureau, "Helpful tips for using mobile payment services and avoiding risky mistakes"; Consumer Financial Protection Bureau, "Is the money I keep in my payment app safe?"; Consumer Financial Protection Bureau, "Electronic Fund Transfers FAQs"
- consumer.ftc.gov/consumer-alerts/2023/08/do-you-use-payment-apps-venmo-cashapp-or-zelle-read
- consumer.ftc.gov/articles/mobile-payment-apps-how-avoid-scam-when-you-use-one
- consumerfinance.gov/about-us/blog/helpful-tips-using-mobile-payment-services-and-avoiding-risky-mistakes/?_gl=1*p3r96v*_ga*NjgxNDY5ODQzLjE2MjEwMDY0NTI.*_ga_DBYJL30CHS*MTYyNzMxODg2MC4xMS4wLjE2MjczMTg4NjAuMA..
- www.consumerfinance.gov/ask-cfpb/is-the-money-i-keep-in-my-payment-app-safe-en-2135
- www.consumerfinance.gov/compliance/compliance-resources/deposit-accounts-resources/electronic-fund-transfers/electronic-fund-transfers-faqs
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